Therefore, the answer based on the term "weekly holiday" does not tell the questioner whether the father can work on Midsummer Saturday. The answer does not mention Midsummer Saturday at all. There is probably a good intention behind Kela-Kertu's choice of words, which is motivated by Kela's institutional role. Since it is a public forum, Kela wants to give an answer that can be useful to as many forum readers as possible.
Thanks to the term weekday, the answer therefore applies to Midsummer Saturday, but also to May Day, Easter Monday, Boxing Day and other holidays that Switzerland Phone Number List fall on a weekday. Kela's own motive, despite its good intentions, can turn against itself in this case as well, if Kela does not speak the same language with its customer as a result. Good service is meeting the customer From an official's point of view, serving by writing is an art in the cross-pressure of precise and comprehensible language.
The need for the official to correct incorrect terms or the desire to give only perfectly precise answers is often great. However, it is not right from the customer's point of view if the comprehensibility of the advice depends on the authority's own motives. This is hardly the goal of the authorities either. From an official's point of view, serving by writing is an art in the cross-pressure of precise and comprehensible language.
